FAQs

1. DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

No, but by setting up an account you will have access to order and shipping information. You will also be added to our email list for exclusive promotions and events.

2. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays, this time may vary. Thank you for your patience. 

3. DO YOU OFFER RETURNS?

We do not accept any returns or exchanges except if we made an error with your order. If this is the case, please contact customerservice@srtastylecosmetics.com.

4. Does Srta Style Cosmetics test on animals?

Absolutely no! We do NOT test on animals or endorse such practices. Our products do not contain animal derived ingredients.